Level8 Trading LLC, trading as Level8 Trading, 1815 SouthPark Cir, Arlington, TX 76013, is responsible for the personal information described in this Notice. Contact info@level8trading.com with “Privacy” in the subject line. This Notice covers our website, member platform, purchases, communications, communities we operate, and related services. Independent third-party sites and platforms also have their own privacy notices. We have not appointed a privacy representative in the European Union or the United Kingdom; send all privacy questions and requests to info@level8trading.com.
We receive information directly from you; from your browser or device; and from providers supporting authentication, payments, email, hosting, analytics, and community access. We do not require brokerage passwords, private financial-account access, or sensitive personal information to provide ordinary educational membership services. Avoid including those details in messages, public posts, or AI inputs.
| Purpose | Information involved | GDPR/UK GDPR basis, where applicable |
|---|---|---|
| Set up accounts, fulfill purchases, deliver access, handle support and refunds | Account, order, access, and correspondence records | Performance of a contract or requested precontractual steps |
| Protect accounts, prevent fraud, investigate abuse, maintain reliable services | Authentication, device, activity, and incident records | Legitimate interests in secure operation, balanced against your rights; legal obligation where applicable |
| Accounting, tax, required notices, legal requests and disputes | Relevant transaction and communication records | Legal obligation; legitimate interests for establishing or defending claims |
| Optional analytics and nonessential tracking | Device, usage, and tracking identifiers | Consent where required; any permitted alternative basis must be documented and respect applicable rights |
| Marketing communications and permitted engagement measurement | Contact details, preferences, and relevant engagement | Consent where required, or legitimate interests where local law permits, with an opt-out |
We do not treat contract acceptance as consent to unrelated marketing. We assess and document the basis for a purpose before using information for it. If information is required to perform your order or meet a legal obligation, failing to provide it may prevent that particular service; optional marketing or analytics choices do not determine paid membership eligibility.
We disclose information only as reasonably needed for the relevant purpose, under appropriate arrangements. The providers we currently use are listed below. Each receives only what it needs for its role.
| Provider | What it does for us | Information involved | Where it may be processed |
|---|---|---|---|
| ThriveCart | Checkout, subscriptions, invoices, and the subscription management link | Name, email, billing details, order and subscription records | United States |
| The payment processor shown at checkout | Processes your payment; we never receive your full card number | Payment details and transaction records | As stated in that processor’s privacy notice |
| Brevo (privacy policy) | Playbook signup forms, the daily Playbook email, and service emails | First name, email, signup source, email engagement | European Union |
| Google Analytics and Google Tag Manager | Measures website use, only if you accept analytics in Cookie Settings | Device, browser, pages viewed, cookie identifiers, approximate location | United States and other countries |
| DigitalOcean | Hosts the website and member platform servers | IP address, server and security logs, data stored by the member platform | United States |
| Supabase | Member account sign-in and database | Account, authentication, and membership records | As stated in Supabase’s privacy notice |
| Discord | The Level8 community and the Discord Live Trading Room | Discord username and ID, membership role, messages you post | United States |
| Google Fonts, the Tailwind CSS CDN, and Brevo image hosting | Deliver fonts, page styling, and Playbook images when a page loads | IP address and browser information your browser sends automatically | United States and European Union |
| Our email provider | Receives and stores messages sent to info@level8trading.com | Your messages and contact details | United States |
Our AI tools create market content from market data. We do not give them your personal information. See the AI Transparency Notice.
A provider may act as our processor for some activities and independently for others, including its own payment compliance or platform operations. We do not describe every vendor as a processor. Community participants can see information you post in their shared area. We may disclose information to professional advisers, authorities where legally required, or a successor in a genuine business transaction, subject to applicable safeguards and notice requirements.
We do not sell, rent, or trade your personal information. We do not enable disclosures that amount to a sale or sharing for cross-context behavioral advertising under applicable law without first implementing the required notices and rights and addressing this commitment. Optional analytics is not permission for targeted advertising.
Necessary storage supports functions such as sign-in, security, and remembering your privacy choice. Nonessential analytics, advertising, and embedded-media tracking are governed by the Cookie Policy and your applicable consent or opt-out rights. Use “Cookie Settings” in the footer to review choices. Where applicable, we honor recognized opt-out preference signals, including Global Privacy Control.
If you sign up for the free Level8 Playbook, Brevo sends it to you by email daily, and every Playbook email includes an unsubscribe link. Promotional emails provide an unsubscribe option. You may also contact us to opt out. We may still send necessary account, security, purchase, renewal, cancellation, or legal notices. An email open is not reliable evidence that you read a message. We do not require marketing consent to create or retain an account.
We retain information only as long as needed for the purpose, legal requirements, and legitimate dispute or security needs. Account data generally follows the account lifecycle; tax and transaction records follow applicable recordkeeping rules; security logs, support records, and analytics have purpose-specific limits; consent records are retained as needed to demonstrate lawful processing and billing. Our current retention periods are:
| Information | How long we keep it |
|---|---|
| Playbook email subscribers (Brevo) | Until you unsubscribe; after that we keep only a suppression record so we do not email you again |
| Member accounts | While your account is active; deleted within 90 days after the account is closed or you ask us to delete it |
| Order, billing, and tax records | 7 years, for tax and accounting |
| Emails to info@level8trading.com | 3 years |
| Website analytics (Google Analytics) | Up to 14 months |
| Discord access | Your Level8 membership role is removed when your membership ends; Discord keeps your Discord account under its own policies |
After retention ends, we delete or deidentify information, subject to bounded backup cycles and legal holds. Minimal suppression records may remain to respect an opt-out. We use reasonable administrative, technical, and organizational safeguards; no system can guarantee absolute security. We will provide breach notices where required.
Our services and providers may process information in the United States and other countries identified in the provider table above. Where restricted international transfers occur, we use an applicable lawful mechanism, such as an adequacy decision or appropriate contractual safeguards, and any required additional measures. Level8 Trading is based in the United States. If you use our services from outside the United States, your information is transferred to and processed in the United States. Where the law requires a transfer mechanism, we rely on the safeguards our providers offer, such as standard contractual clauses or the EU-U.S. Data Privacy Framework where a provider participates in it. Contact us for information about those safeguards or an available copy, subject to lawful redactions. Merely using the website is not a waiver of international-transfer protections.
Depending on your location and the laws that apply, you may request access, a copy or portability, correction, deletion, restriction, or objection to processing; withdraw consent without affecting prior lawful processing; and exercise applicable rights concerning sale, sharing, targeted advertising, profiling, or significant automated decisions. We do not discriminate for exercising protected rights. Some data must be retained or a request may be limited by law; we will explain an applicable exception.
Send requests to info@level8trading.com. We will use proportionate verification, permit authorized agents where required, and respond within applicable deadlines. Where an appeal right applies, reply with “Privacy appeal” to request review of a denied request; we will explain the outcome and any available complaint route. You may complain to the relevant regulator, including your competent EEA or UK supervisory authority. Account or payment automation may affect access; contact support for review of an error. Any processing that triggers special automated-decision obligations requires additional safeguards.
Our services are intended for adults 18 and older, not children. If you believe a child has provided information, contact us so we can investigate and take appropriate action. We will date changes to this Notice and provide additional notice or obtain consent where required before making a materially incompatible new use of information.
Terms of Service · Privacy Notice · Trading Risk Disclosure and Disclaimer · Membership Agreement · Refund and Cancellation Policy · Acceptable Use Policy · AI Transparency Notice · Cookie and Similar Technologies Policy · Universal Checkout Agreement